Frequently Asked Recertification Questions  
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How can CDE be earned?
Are CDE credits good for more than one year?
What type of documentation is acceptable for proof of CDE participation?
Why is there mandatory CPR?
Why are there annual maximums for number of credits earned in many of the CDE categories?
How should Certificants complete the CDE Recording Form?
When will I receive my renewal certificate and wallet card?
Why am I being audited?
How does the audit process work?
Why would a Certificant fail an audit?
How do I reinstate my DANB Certification if I allowed it to lapse?

For more information, call 1-800-FOR-DANB or Click Here to email the Assistant Director of Recertification .




How can CDE be earned?

DANB's Recertification Requirements offer many options to earn CDE, such as college courses, clinical courses, teaching CDE, passing a DANB exam, reading dental journals, home study courses, or online courses. Please see DANB's Recertification Requirements for CDE categories and credit maximums.

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Are CDE credits good for more than one year?

Yes. Any credits that are earned beyond the number required in that year can be carried over to the next renewal period. You should retain proof of CDE credits for at least two years in case you are audited.

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What type of documentation is acceptable for proof of CDE participation?

Acceptable proof of participation is an official certificate or letter from the sponsor of the program or an official college transcript. For courses attended at a convention, keep the CDE printout from the meeting. If the meeting does not provide printouts, the course completion number given at the end of the presentation, the program guide and a copy of your name badge serve as proof of attendance.

You do not need to send in proof of CDE unless you are audited. DANB does not record, retain, or return any unsolicited proof of CDE credits earned.

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Why is there mandatory CPR?

Dental assistants are responsible for patient care and in an emergency, perhaps the only ones that can attend to the patient immediately. The certificant must earn CPR from a DANB-accepted CPR provider. The course must have a hands-on exam. See DANB's Recertification Requirements for complete details.

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Why are there annual maximums for number of credits earned in many of the CDE categories?

DANB's CDA, COA and CPFDA exams (and formerly the COMSA exam) focus on clinical duties. Therefore, it is important that knowledge in all areas of dentistry, not just one, is obtained. While a CDAs, COAs, CPFDAs or COMSAs tasks may include administrative duties, the primary role of a CDA, COA, CPFDA or COMSA is direct clinical patient care. ONLY CDPMA’s are allowed to earn six credits annually in dental office management.

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How should Certificants complete the CDE Recording Form?

The CDE Recording Form is on the last page of DANB's Recertification Requirements booklet.

Information should be itemized as follows:
  • Column 1 (date) - Enter the date that the DANB Certificant attended or completed a course, seminar, etc.
  • Column 2 (credits) - Enter the number of CDE credits earned.
  • Column 3 (category) - Enter the category number that corresponds with DANB's Recertification Requirements.
  • Column 4 (sponsor) - Enter the name of the person or company that presented or provided the course.
  • Column 5 (program title) - Enter the title of the course.

Refer to the DANB Recertification Requirements while completing your CDE Recording Form to ensure that the credits you are submitting are in compliance. Keep in mind, certain CDE categories have annual maximums. Proof of participation (copies of certificates, attendance forms, etc.) must be provided to earn credit when audited. Do not send proof unless you receive notification from DANB.

Be sure to review the DANB Recertification Requirements each year. The DANB Certificant Services Committee reviews DANB's Recertification Requirements annually to determine if changes should be made due to changes in the profession, from Certificant feedback, and trends in the dental community.

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When will I receive my renewal certificate or wallet card?

The entire process from DANB’s receipt of payment to the Certificant’s receipt of certificate takes approximately four weeks. This time frame includes processing, data entry, and certificate printing and mailing. The four week time frame still applies if a renewal payment is made at the end of the three-month grace period.

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Why am I being audited?

DANB randomly selects Certificants for verification (audit) of CDE. Although the renewal fee has been paid and the Certificant has attested to earning CPR and CDE, DANB performs an audit to verify the signed statement. The three-month grace period applies to those being audited.

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How does the audit process work?

A randomly selected group of Certificants receives letters requesting proof of CDE. Certificants simply submit proof of education/attendance in compliance with DANB's Recertification Requirements (see accepted documentation under each category) with a completed CDE form for DANB review.

Once DANB has reviewed and approved the audit, the Certificant receives a new certificate within 3-4 weeks.

If the submitted credits do not comply with the appropriate number of credits per category/meet DANB's Recertification Requirements, or proof is not provided, the Certificant receives a non-compliance letter indicating the deficiency in the audit. The Certificant is encouraged to submit additional proof or in some cases use the grace period to earn additional credits to comply. Once the audit is approved, a new certificate is processed.

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Why would a Certificant fail an audit?

There are many reasons a Certificant might fail a DANB audit:
  • Failure to include proof of CDE participation.
  • Submitting credits earned outside of the renewal period being audited.
  • Earning too many credits in a category that has a maximum.
  • Not submitting enough credits.
  • Submitting proof of attending courses not compliant with the current DANB Recertification Requirements.

If a Certificant “fails” the audit, materials will be returned with a letter indicating what steps are to be taken in order to pass the audit. Certificants may use their three-month grace period (past the expiration date) to earn credits, provide proof, etc. in order to comply (and pass) the audit.

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How do I reinstate my DANB Certification if I allowed it to lapse?

Lapsed DANB Certificants can become recertified, depending on how long certification has been expired. If your DANB certification has lapsed and you would like to recertify, please contact DANB's Assistant Director, Recertification at 1-800-367-3262, ext. 445.

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